
Great news! Today we announced an upgrade to our Error Monitoring solution by adding integration with leading issue tracking providers JIRA and GitHub.
You now have a single dashboard to track engineering tasks, capture and organize issues, work through action items, and stay up-to-date with team activity. The integration of these two solutions into Crittercism’s platform will make your workflow significantly easier.
Crittercism is committed to helping developers and operations teams succeed with their apps. We understand that developers have constantly evolving needs that require a versatile set of tools and we are always working to expand our offering to address those needs.
As developers, we understand the challenges and look for new ways to improve the experience for building, launching, marketing and maintaining mobile apps. Our goal is to partner with the best names on the market to combine their tools with ours, and in turn deliver the best developer workflow possible, as well as with extended support capabilities.
Now when you log into Crittercism, you can send Crashes and Handled Exceptions to Jira and Github with a click of a button.

This creates a new issue on Jira and GitHub, sending over the Crash/Exception stracktrace, the crittercism user who sent the issue, the status and the number of times the crash has occurred for users.

The created issues in JIRA and GitHub also include a link back to Crittercism for the full details on the crash.
GitHub:

JIRA:

With the integration with JIRA and Github, you can not only identify the issues and errors in your app, but log the issues in either JIRA and Github, providing you with a seamless workflow from development to production to QA. Follow these quick steps to get started!
JIRA INTEGRATION

Set up your JIRA integration quickly with the following steps:
- Log into Crittercism
- Select the app that you are troubleshooting
- Enter your JIRA username and password
- Enter your JIRA server URL (The server definition for JIRA OnDemand is the URL for the Project and it’s the JIRA server name for on premise deployments. For JIRA OnDemand the server is usually the format of https://{subdomain}.atlassian.net.)
- Enter your JIRA project key (The unique identifier for the project you want to link to on your JIRA server)
- Click the SAVE button
- You’re in and ready to go!
Once a ticket has been created in JIRA by Crittercism, users are presented with a link to view the issue ticket in JIRA within the Crash Details page (left). In JIRA, a link returning back to the Crittercism crash report will be included as well as a stack trace and other basic diagnostic information.
Make sure you have “Issue Linking” enabled in JIRA for this fantastic ability. Details available at via “JIRA Docs: Configuring Issue Linking.”
GITHUB INTEGRATION

Set up your GitHub integration quickly with the following steps:
- Log into Crittercism
- Select the app that you are troubleshooting
- Click on the CONNECT button
- Select from your projects via the dropdown to connect the project with the appropriate repository
- Click the SAVE button
- Click on the Issue Integration tab on the left-hand menu
- You should be able to see all of the Github projects
- Choose the project you want to link with the Crittercism project
- You’re in and ready to go!
Once you’ve integrated you can easily connect a crash report with a github issue via the Crash Details page. This will create a new issue with the basic error information, stack trace, and a link back to the Crittercism crash report.
If you have any questions or issues integrating JIRA or GitHub, feel free to contact us via support.
Are you are ready to get the visibility you need into your app’s performance? Sign up for Crittercism Today!